Privacy Policy

Effective Date: 1st January 2025

Madhuma Global (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our coworking and coliving spaces, website, and services.

1. Information We Collect

We collect information to provide better services to our users. This includes:

1.1 Personal Information

• Name, email address, phone number, and address

• Payment and billing details

• Identification documents for verification purposes

1.2 Non-Personal Information

• Device information, browser type, and operating system

• IP address and usage data

• Cookies and tracking technologies for website analytics

1.3 Sensitive Information

• Any additional details voluntarily provided during onboarding for our coliving or coworking services

2. How We Use Your Information

We use your information to:

• Facilitate bookings and provide our coworking and coliving services

• Communicate with you regarding your inquiries, reservations, or services

• Improve our website, services, and customer experience

• Process payments securely and issue invoices

• Send promotional offers, updates, or newsletters (with your consent)

• Ensure the safety and security of our facilities

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

• Service Providers: With third-party vendors assisting with payment processing, security, or maintenance.

• Legal Obligations: To comply with applicable laws, regulations, or legal processes.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have rights concerning your personal information, including:

• Access: Request a copy of the personal data we hold about you.

• Correction: Update or correct inaccuracies in your data.

• Deletion: Request deletion of your personal data (subject to legal obligations).

• Withdrawal of Consent: Opt-out of marketing communications or withdraw your consent for specific uses.

To exercise these rights, please contact us at info@madhumaglobal.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The latest version will always be available on our website with the effective date noted.

9. Contact Us

If you have questions, concerns, or need further information about this Privacy Policy, please contact us:

Madhuma Global
Email: info@madhumaglobal.com
Phone: +91-8358995599

Thank you for trusting Madhuma Global. Your privacy is our priority.