Effective Date: 1st January 2025
Last updated: 27th October 2026
Welcome to Madhuma Global. These Terms and Conditions ("Terms") govern your access to and use of the website madhumaglobal.com and the website design and development, web and mobile app development, AI automation, digital marketing, and maintenance and support services ("Services") provided by Madhuma Global Ventures Pvt. Ltd. ("Madhuma Global", "we", "our" or "us"). By using our website or Services, you agree to these Terms. If you do not agree, please do not use our website or Services.
1. Use of Services
1.1 Eligibility
- You must be at least 18 years old, or have the consent of a parent or guardian, to engage our Services.
- You must provide accurate, complete and up-to-date information when contacting us or engaging our Services.
1.2 Compliance
You agree to use our website and Services in accordance with applicable laws, these Terms and any project-specific terms we agree with you.
2. Projects and Payments
2.1 Proposals and Engagement
- The scope, deliverables, timelines and price for each project are set out in a proposal, quotation or agreement.
- We may accept or decline any project at our discretion.
2.2 Payment Terms
- Payments must be made as set out in the proposal, quotation or agreement for your project.
- Late payments may result in work being paused or Services being suspended.
2.3 Refunds
- Refunds, if applicable, are handled as described in our Refund and Cancellation Policy.
- Any non-refundable amounts will be made clear in your proposal or agreement.
3. Client Responsibilities and Conduct
3.1 General
When using our website or Services, you agree to:
- Provide content, information, access and approvals needed for your project in good time.
- Make sure that the materials you provide do not infringe the rights of others.
- Treat our team with respect.
3.2 Prohibited Actions
You may not:
- Use our website or Services for any unlawful, harmful or fraudulent purpose.
- Attempt to gain unauthorised access to our website, systems or accounts.
- Interfere with the security or operation of our website.
4. Intellectual Property
Our rights in our website content, and the rights in project deliverables, are described in our Copyright and Intellectual Property Policy and in your project agreement.
5. Termination of Services
We may suspend or end the Services if you materially breach these Terms or your project agreement. Amounts for work already completed remain payable.
6. Liability and Indemnification
6.1 Limitation of Liability
- We are not responsible for losses caused by third-party services, such as hosting, domain, payment or software providers.
- Our liability is limited to the extent permitted by law.
6.2 Indemnification
You agree to indemnify us against claims, damages or losses arising from your misuse of our website or Services, from materials you provide, or from your breach of these Terms.
7. Privacy
Your use of our website and Services is also governed by our Privacy Policy. Please review it to understand how we handle your personal information.
8. Modifications to Terms
We may change these Terms from time to time. Changes take effect when they are posted on this page, and your continued use of our website or Services means you accept the revised Terms.
9. Governing Law and Dispute Resolution
9.1 Governing Law
These Terms are governed by the laws of India.
9.2 Dispute Resolution
We will first try to resolve any dispute through good-faith discussion. If a dispute cannot be resolved in this way, it will be dealt with in accordance with applicable Indian law.
10. Contact Information
If you have questions about these Terms, please contact us:
Madhuma Global Ventures Pvt. Ltd.
Address: 228-A, Ganeshpuri, Near Khajrana Ganesh Temple, Indore, Madhya Pradesh 452010, India
Email: hi@madhumaglobal.com
Phone: +91 83589 95599
Thank you for choosing Madhuma Global. We look forward to working with you.